Common customer questions
How can I get a colour sample?
Please contact our customer service team who can provide samples and assist you in selecting the perfect colour for your door. You can also download our colour guide to explore our full range of finishes and find the perfect match for your home.
Can you tell me what the colour code for my door is?
If you are looking to match the colour of your new door with other features on your home, like windows frames or garage doors, you can find the associated colours codes; usually RAL, on your chosen colour page.
Where can I view and purchase Solidor doors in my area?
You can view and purchase Solidor doors through our network of approved installers.
Visit our find an installer page and enter your postcode to see a list of local approved installers. They can provide expert advice, showcase our products, and guide you through the purchase and installation process.
Can I have a cat flap installed?
Yes – Our doors can be fitted with a cat flap.
For specific requirements, please contact our customer service team, who can provide additional detailed information and guidance.
What are the minimum and maximum door sizes you offer?
Solidor offers a range of door sizes to accommodate various openings. The narrowest width we offer on our composite doors is 600mm, with a minimum height of 1791mm (exc. sill).
For specific size requirements, please contact our customer service team, who can provide detailed information and guidance.
Can you provide me with a U-Value?
All Solidor doors meet current building regulation guidelines with U-Values of 1.4 or below. The exact U-Value depends on the door style and glazing, but every Solidor is designed for excellent thermal efficiency—helping to keep your home warm and energy bills low.
For more information on U-Values please contact our customer service team.
How do I obtain additional keys for my Solidor?
If you need extra keys for your Solidor, contact the lock cylinder manufacturer directly.
Provide them with the code engraved on your original keys.
For more information on security visit our security page.
Interested in finding out more about our products and services, or need support?
Fill in the form to submit an enquiry.
Address:
Solidor®
Meir Park,
Whittle Road,
Stoke on Trent,
ST3 7TU
General: 01782 847 300
Company Registration No. 03227274
ISO 9001 certified
CE Marking EN 14351 certified
BS 8529 certified
BS EN 1279 Part 2 & 3 certified
Pas 24 – 2016 certified
Designed for life and made to last, with little maintenance.
Outstanding energy efficiency that keeps the warmth in and cold out.
The most secure locking systems that give you the highest protection.
Lovingly made in Britain and locally fitted to last.
Set the stage for your home’s first impression with over 32 colour choices.
Find your nearest approved Solidor installer.
Enter your postcode to find your nearest Solidor approved composite door installer.
