Solidor have now launched their second-generation Cloud service for online quoting and ordering, as they look to offer their network partners a world-class customer experience.
This second-generation solution has been developed to seamlessly take customers from the point of quotation through to order and delivery with complete 100% accuracy and delivered to world-class standards of efficiency and accuracy. The new user interface to Solidor Cloud has been developed by The Consultancy and sits on a Business Micros Evolution platform for manufacturing and EvoNet business management solution.
Customers are able to quickly generate a quote and convert this into an order, with a live tracking facility and both existing and old orders can be called up all within a single managed account. This is an important milestone for Solidor as they look to deliver a complete end to end business solution that will enhance their business efficiency and give network partners an outstanding customer experience. Existing users of the first generation Cloud service will see their existing accounts transform seamlessly into the new solution.
Joe Martoccia, managing director of Solidor commented: ‘The second generation of Solidor Cloud offers a far better user experience, while at the same time allows us to process a complete order electronically from order confirmation to delivery. We’re investing heavily across the business at present and a strong IT infrastructure is pivotal to our future success.
He continues: ‘Our product is renowned for innovation, we want to match this with new, modern ways of doing business. I firmly believe we’re now taking our network partners on a journey to excellence across all facets of the business.
