Solidor achieved world-class delivery service levels of 99.2% in June. The premium timber-core composite door manufacturer has invested significantly in its machinery, operations, processes, and people, in order to maintain excellent service levels while growing rapidly.
Operations Director Mike Price says: “Delivering orders on time and in full in 99.2% of cases is a real achievement and proof that the improvements we’ve made at Solidor are working. It’s world-class service from a world-class manufacturer.”
In the last 18 months Solidor has made significant changes to its systems and procedures to reduce waste in everything: in materials, time, and work done. Solidor invested in additional machinery, factory and warehousing space, and streamlined workflow so the space in the factory is maximised for efficient, high quality production.
“Solidor customers can be confident they’ll get the high quality door they ordered to the right spec, on time and in full,” adds Mike. “And we’ll keep investing and improving to make sure that’s always the case. Our customers are growing rapidly because they’re selling the most secure composite door on the market, and we’re ready to help them continue growing.”